Privacy Policy

At Java (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you purchase, download, access, or use our products, contact us for support, request a refund, or interact with our store, Discord server, website, and related services.

By purchasing, downloading, or using any Java product or service, you acknowledge that your personal data may be processed in accordance with this Privacy Policy.

What Data We Collect

We may collect and process the following personal data:

Email address
Roblox username
Discord username or Discord ID
Billing and transaction details
Order numbers, e-receipts, and proof of purchase
Refund request information
Product licence and ownership information
Support tickets, messages, screenshots, files, and evidence you send to us
Review and feedback information

We only collect data that is reasonably necessary to operate Java, provide products and services, process transactions, offer support, manage licences.

How We Collect Your Data

We may collect your data when:

You purchase a product
You contact us through Discord, email, or support systems
You request a refund
You download, redeem, or access one of our products
You submit a review or feedback
You interact with our website, store, or related services
A third-party service provider shares relevant transaction or service information with us in connection with your purchase or support request

How We Use Your Data

We may use your personal data to:

Process and complete purchases
Deliver products and provide access to licences
Verify ownership and authorised usage
Respond to support requests and enquiries
Review and process refund requests
Keep records of orders, licences, disputes, chargebacks, and refund decisions
Detect, prevent, and investigate fraud, leaks, unauthorised access, abuse, or breaches of our Terms of Service
Send important service-related communications
Invite you to leave a review regarding your purchase or experience
Improve our products, support systems, store operations, and customer experience

Third-Party Services

To operate Java and provide our products and services, we rely on third-party platforms and providers. These may include:

Parcel
Roblox
Payhip
ClearlyDev
Trustpilot
Stripe
Discord
Email, hosting, and technical infrastructure providers

These third-party services may process personal data as part of providing payment processing, product delivery, support systems, customer communication, review requests, hosting, platform access, and related operations.

We use these third-party services because they are necessary for Java to operate effectively. If you would like to learn more about how your data is handled by these services, you should review the privacy policies and data handling practices on their respective websites.

We are not responsible for the privacy practices of third-party platforms except where we directly control the personal data being processed.

Data Security

We do not sell your personal data. We take reasonable administrative, technical, and organisational measures to help protect your personal data from unauthorised access, misuse, disclosure, alteration, or loss.

We aim to keep all data we control secure and handle it responsibly. However, no method of storage, transmission, or online processing is completely secure, and we cannot guarantee absolute security.

Where third-party providers are used, we take reasonable steps to use services we believe are appropriate for operating Java, but your data may also be processed under their own systems and policies.

Data Retention

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Completing orders and providing products
Managing licences and ownership records
Handling support requests
Reviewing refunds, disputes,

When we no longer need personal data, we will aim to delete or securely dispose of it where appropriate.

Your Rights

Depending on your location and applicable law, you may have rights in relation to your personal data, including the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of personal data where appropriate
Object to certain uses of your data
Request restriction of processing in certain circumstances
Withdraw consent where consent is relied upon

To make a request regarding your personal data, please contact us through our official Java Discord communications server or by email.

International Processing

Because some of the third-party services we use may operate internationally, your personal data may be processed in countries outside your own jurisdiction.

By using our services, you acknowledge that data may be transferred to or processed by third-party providers as necessary for Java to operate.

Changes to This Privacy Policy

We may update or modify this Privacy Policy at any time without prior notice. Any changes will take effect immediately upon being posted on our website.

Your continued use of our products or services after any changes are posted constitutes acceptance of the updated Privacy Policy.

Agreement

By purchasing, downloading, accessing, or using any Java product or service, you confirm that you have read, understood, and agreed to this Privacy Policy.

If you do not agree with any part of this Privacy Policy, please do not use our products or services.